[GTALUG] Specific question about mailing list management

[Alvin Starr]

Another thing is to make sure you have a valid email address by sending 
an activation message.
Lots of people will provide bogus addresses either deliberately or 
accidentally.
You also need to monitor your outgoing email or track the bounce backs 
for email addresses that go away.

One of the problems you will face is that conventional wisdom is that 
responding to an un-subscribe button is just a way that the spammers 
validate your email address.
Also People will just tag the messages as spam causing you to get 
black-listed.

Every few years I get blacklisted because I have someone running a small 
mail-list related to a Knitting e-commerce web site.
The site admin is a good friend and I know they are very careful about 
the mail addresses in the list but bad emails still leak in.



On 07/25/2018 02:06 AM, ac via talk wrote:
> Hi Evan,
>
> The quick answer is that there is no agreement on best practise for
> unsub messages, the amount of verification (and time span of) and a
> number of other abuse related issues.
>
> Here is what I personally (wrongly or correctly) do:
> Subscription (Opt in message / Confirm email message - 1 per day max
> three days)
> Unsubscribe - no message - just unsubscribe
>
> never send any email from noreply@  I am not Google or Microsoft
> (and even the dentist around the corner is now doing that *sigh*)
>
> When subscriber does anything on a link (Web) - send a confirm your
> request email
>
> hth
>
> Andre
>
>
> On Wed, 25 Jul 2018 00:30:58 -0400
> Evan Leibovitch via talk <talk at gtalug.org> wrote:
>
>> Hi all.
>>
>> This question is asked of anyone who administers a mailing list about
>> policies. I'm setting up a campaign-based mailing system using
>> phplist (as opposed to a forum-type MLM such as Mailman) and I'm
>> interested to know what policies or best practices you might have in
>> place to address this specific question:
>>
>> When a list subscriber goes to a link to change their preferences or
>> unsubscribe, from what email address does the confirmation (for
>> changes) or "sorry to see you go" message (for unsubscriptions)
>> originate.
>>
>> Does such administrative email come from:
>> a) an identifiable member or the organization's staff?
>> b) a postmaster-type alias?
>> c) a do-not-reply address?
>>
>> ​Any feedback is appreciated.​
>>
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Alvin Starr                   ||   land:  (905)513-7688
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