[GTALUG] Specific question about mailing list management

[ac]

Hi Evan,

The quick answer is that there is no agreement on best practise for
unsub messages, the amount of verification (and time span of) and a
number of other abuse related issues.

Here is what I personally (wrongly or correctly) do:
Subscription (Opt in message / Confirm email message - 1 per day max
three days)
Unsubscribe - no message - just unsubscribe

never send any email from noreply@  I am not Google or Microsoft
(and even the dentist around the corner is now doing that *sigh*)

When subscriber does anything on a link (Web) - send a confirm your
request email

hth

Andre


On Wed, 25 Jul 2018 00:30:58 -0400
Evan Leibovitch via talk <talk at gtalug.org> wrote:

> Hi all.
> 
> This question is asked of anyone who administers a mailing list about
> policies. I'm setting up a campaign-based mailing system using
> phplist (as opposed to a forum-type MLM such as Mailman) and I'm
> interested to know what policies or best practices you might have in
> place to address this specific question:
> 
> When a list subscriber goes to a link to change their preferences or
> unsubscribe, from what email address does the confirmation (for
> changes) or "sorry to see you go" message (for unsubscriptions)
> originate.
> 
> Does such administrative email come from:
> a) an identifiable member or the organization's staff?
> b) a postmaster-type alias?
> c) a do-not-reply address?
> 
> ​Any feedback is appreciated.​
>