Teksavvy Nightmare

[John Moniz]

On 04/07/2013 07:59 PM, Michael MacLeod wrote:
>
> All interesting info, but not really germane to the original 
> complaint. Whether it's a bell tech or a subcontractor, it's not a 
> TekSavvy tech. Fault lies with bell (or persons contacted to them).
>

Unbelievable logic...


> On 2013-04-07 7:04 PM, "Scott Sullivan" <scott-lxSQFCZeNF4 at public.gmane.org 
> <mailto:scott-lxSQFCZeNF4 at public.gmane.org>> wrote:
>
>     On 04/07/2013 06:58 PM, Scott Sullivan wrote:
>
>         On 04/06/2013 02:25 PM, Scott Allen wrote:
>
>             On 6 April 2013 14:07, Michael MacLeod
>             <mikemacleod-Re5JQEeQqe8AvxtiuMwx3w at public.gmane.org <mailto:mikemacleod-Re5JQEeQqe8AvxtiuMwx3w at public.gmane.org>> wrote:
>
>                 TekSavvy has no techs. Those tech visits are Bell techs.
>
>
>             Thomas said that the tech had to come to install a
>             splitter. If that's
>             the case, then it's probably a cable Internet install.
>             That would mean
>             Rogers tech, not a Bell techs. It's the same situation,
>             though.
>
>
>         Actually, this is DSL and the splitter their referring to is
>         actually a
>         DSL filter installed at the Demarcation point to to filter out
>         DSL on
>         all the inside wiring.
>
>
>     So, after the Demarcation point. From the NID you'll typically
>     have a single wire per phone line coming into the home. Somewhere
>     between where the rest of the home splits off from that connection
>     and the NID is where the splitter will be inserted.
>
>         http://csmedia.corning.com/CableSystems/images/dsl/cps-dtv2-0w-cn_a_zoom.jpg
>
>
>         Additional, it's not actually Bell Technicians doing this
>         work. Bell's
>         Techs handle bringing the DSL to the Demarcation Point. In
>         most homes
>         his is the little grey box outside called the NID (Network
>         Interface
>         Device). The Techs that come inside to handle and inside
>         wiring and the
>         installations of these DSL Filters/Splitters is a Third Party
>         Company
>         that Bell Contracts for this specific work. As far as I know
>         the only
>         use them for the Wholesale ISPs like TekSavvy.
>
>
>
>     -- 
>     Scott Sullivan
>     --
>     The Toronto Linux Users Group.      Meetings: http://gtalug.org/
>     TLUG requests: Linux topics, No HTML, wrap text below 80 columns
>     How to UNSUBSCRIBE: http://gtalug.org/wiki/Mailing_lists
>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://gtalug.org/pipermail/legacy/attachments/20130407/043c2a8d/attachment.html>