Teksavvy Nightmare

[Thomas Milne]

Indeed. I didn't realize that Canadians were still clinging to this
mythology of Bell as some omnipotent machiavellian hydra. Teksavvy, at
least in this case, is the incompetent party.


On Sun, Apr 7, 2013 at 9:32 PM, John Moniz <john.moniz-rieW9WUcm8FFJ04o6PK0Fg at public.gmane.org> wrote:

>  On 04/07/2013 07:59 PM, Michael MacLeod wrote:
>
> All interesting info, but not really germane to the original complaint.
> Whether it's a bell tech or a subcontractor, it's not a TekSavvy tech.
> Fault lies with bell (or persons contacted to them).
>
>
> Unbelievable logic...
>
>
>
>  On 2013-04-07 7:04 PM, "Scott Sullivan" <scott-lxSQFCZeNF4 at public.gmane.org> wrote:
>
>> On 04/07/2013 06:58 PM, Scott Sullivan wrote:
>>
>>> On 04/06/2013 02:25 PM, Scott Allen wrote:
>>>
>>>> On 6 April 2013 14:07, Michael MacLeod <mikemacleod-Re5JQEeQqe8AvxtiuMwx3w at public.gmane.org> wrote:
>>>>
>>>>> TekSavvy has no techs. Those tech visits are Bell techs.
>>>>>
>>>>
>>>> Thomas said that the tech had to come to install a splitter. If that's
>>>> the case, then it's probably a cable Internet install. That would mean
>>>> Rogers tech, not a Bell techs. It's the same situation, though.
>>>>
>>>
>>> Actually, this is DSL and the splitter their referring to is actually a
>>> DSL filter installed at the Demarcation point to to filter out DSL on
>>> all the inside wiring.
>>>
>>
>> So, after the Demarcation point. From the NID you'll typically have a
>> single wire per phone line coming into the home. Somewhere between where
>> the rest of the home splits off from that connection and the NID is where
>> the splitter will be inserted.
>>
>>
>>> http://csmedia.corning.com/CableSystems/images/dsl/cps-dtv2-0w-cn_a_zoom.jpg
>>>
>>>
>>> Additional, it's not actually Bell Technicians doing this work. Bell's
>>> Techs handle bringing the DSL to the Demarcation Point. In most homes
>>> his is the little grey box outside called the NID (Network Interface
>>> Device). The Techs that come inside to handle and inside wiring and the
>>> installations of these DSL Filters/Splitters is a Third Party Company
>>> that Bell Contracts for this specific work. As far as I know the only
>>> use them for the Wholesale ISPs like TekSavvy.
>>>
>>>
>>
>> --
>> Scott Sullivan
>> --
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>
>


-- 
Thomas Milne
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