Trouble logging into Powerstream E-billing website

[Scott Elcomb]

On Wed, Oct 26, 2011 at 8:52 PM, Steven Woon <woon.steven-Re5JQEeQqe8AvxtiuMwx3w at public.gmane.org> wrote:
> Sorry for my rant.  Just like to know if anyone has the same problem.
>
> My email to Powerstream customer service:
> "I have trouble with logging to
> https://www.powerstream.ca/app/pages/RESWELCOME.jsp from my PC running
> Firefox 7.0.1/Ubuntu 10.04.  The Account # field does not respond to key
> strokes.

Are any errors reported if you open the Firefox Error Console?
(Ctrl-Shift-J or Tools->Web Developer->Error Console)

Using FF 7.0.1/Ubuntu 10.04.2 I can enter numeric digits (the page
injects hyphen's automatically) but see no errors reported. I tried
disabling JavaScript, but that just stops client-side validation, so
that's not a likely cause.  (I wonder if you can log in with
JavaScript disabled and the properly formatted account number?)

Also, do you have the Firebug plugin installed?

-- 
  Scott Elcomb
  @psema4 on Twitter / Identi.ca

  Atomic OS: Self Contained Microsystems
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  Member of the Pirate Party of Canada
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