Trouble logging into Powerstream E-billing website

[Steven Woon]

Sorry for my rant.  Just like to know if anyone has the same problem.

My email to Powerstream customer service:
"I have trouble with logging to
https://www.powerstream.ca/app/pages/RESWELCOME.jsp from my PC running
Firefox 7.0.1/Ubuntu 10.04.  The Account # field does not respond to key
strokes.

No problem logging into my account using WinXP.  Unfortunately, I do most of
my Internet banking and transactions stuff with my more secured Ubuntu PC.
Looks like I may have to go back to paper billing."


Response from Powerstream:
"Good evening, thank you for your email below.  Sorry for the delay in
answering your request, however, I had our webmaster looking into this issue
and she had to pass along to the creator of our website, as she has never
come across a situation like this before.  According to the creator of our
website, unfortunately, because Ubuntu is an open source operating system,
it does not seem to be compatible with our system and because this is the
first and only request like this, at this time we will not be able to assist
you with trying to have our system handle Ubuntu.  In the future, if we do
receive more requests like yours, we may look into further programming which
would allow your system to be compatible with ours.

Sorry I could not be of assistance to you, but if you do require anything
further, I would be happy to assist you.

Thank you.

(Name withheld to protect the clueless)
Senior Customer Relations Rep.
POWERSTREAM INC. <1%20877%20963%206900%2C%20ext.%2035213>
(clueless)@powerstream.ca"
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