Trouble logging into Powerstream E-billing website

[Steven Woon]

Before I sent my mail to Powerstream, I tried to log in with Chromium too,
but with the same failure.

Scott, I'll take your suggestion and try to debug the problem tonight.  It
was just too easy for me to avoid this problem by going back to paper
billing.   Thanks.


---
Steven

On Wed, Oct 26, 2011 at 9:14 PM, Scott Elcomb <psema4-Re5JQEeQqe8AvxtiuMwx3w at public.gmane.org> wrote:

> On Wed, Oct 26, 2011 at 8:52 PM, Steven Woon <woon.steven-Re5JQEeQqe8AvxtiuMwx3w at public.gmane.org>
> wrote:
> > Sorry for my rant.  Just like to know if anyone has the same problem.
> >
> > My email to Powerstream customer service:
> > "I have trouble with logging to
> > https://www.powerstream.ca/app/pages/RESWELCOME.jsp from my PC running
> > Firefox 7.0.1/Ubuntu 10.04.  The Account # field does not respond to key
> > strokes.
>
> Are any errors reported if you open the Firefox Error Console?
> (Ctrl-Shift-J or Tools->Web Developer->Error Console)
>
> Using FF 7.0.1/Ubuntu 10.04.2 I can enter numeric digits (the page
> injects hyphen's automatically) but see no errors reported. I tried
> disabling JavaScript, but that just stops client-side validation, so
> that's not a likely cause.  (I wonder if you can log in with
> JavaScript disabled and the properly formatted account number?)
>
> Also, do you have the Firebug plugin installed?
>
> --
>   Scott Elcomb
>   @psema4 on Twitter / Identi.ca
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