[Bulk] Re:Michael Geist - Bell Secretly Throttling Wholesale Internet Services? - UPDATED

[Lennart Sorensen]

On Tue, Apr 08, 2008 at 12:58:09PM -0400, Tyler Aviss wrote:
> To add to the whole fun about how much Bell sucks.
> 
> I buy my internet from Teksavvy. Unfortunately, as they're DSL, my
> "last-mile" comes through Bell. That means that any issues regarding
> the copper connection between my house (condo) and the CO are all in
> Bell's hands.
> 
> So, recently I called them in regards to the fact that when my
> Dry-Loop connection was installed (by Bell), it broke the intercom
> used for people to call into my unit (and request that I unlock the
> door, etc). I have now been on and off of hold for about 2-3 hours,
> and I think I've spoken at least once or twice to a person from every
> department in Bell. The sympatico guys insist that it's a line issue.
> The line guys say that it's a sympatico issue. Several departments
> have told me that I need to pay for a phone installation to have it
> work (despite the fact that others with no phone have a perfectly
> functional buzzer).

Do other people with no phone _and_ dry loop ADSL have it working?

If so it may just be a matter of having to install the ADSL filters in
the right places or something.  Of course many newer (last 1 or 2
decades) buildings simply use the phone system directly for the intercom
and dial your number rather than tapping into the phone line, which of
course means no telephone service means no intercom, or you can have it
go to a cell phone or something like that (Many people I know do have
the intercom call their cell phone).

> I would *really* love to see Bell taken to task in regards to the
> crappy service they provide. I'm sure this isn't a new issue, as
> pretty much *everyone* on DSL uses their lines. Anyone else had this
> experience?

Not me.  I currently have cable not ADSL, and I live in a house, not an
appartment.  When I did live in an appartment a few years ago, the
intercom system simply dialed my number to buzz in, which was fine most
of the time, unless I was on the phone.  Of course I also have a regular
phone service as well.

-- 
Len Sorensen
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