DSL service [was Re:TLUG Mail list archives?]

D. Hugh Redelmeier hugh-pmF8o41NoarQT0dZR+AlfA at public.gmane.org
Wed Jun 13 05:13:24 UTC 2007


| From: Evan Leibovitch <evan-ieNeDk6JonTYtjvyW6yDsg at public.gmane.org>

| I'm actually finding Rogers customer service to be improving.

My cable and TV service failed about 24 hours ago.

I phoned support, punching in and speaking the appropriate choices.
After 5 minutes, they dumped me to dial tone.

About 20 minutes later, I tried again.  The messages were all
systemattically garbled.  I gave up after navigating for about 5
minutes.

About 20 minutes later I tried again.  I spent half an hour on hold
before I gave up.  Meanwhile, the actual TV service seemed to come
back on its own a little bit at a time.
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