Web hosting problem

[Madison Kelly]

JoeHill wrote:
> John McGregor left a post-it on the fridge:
> 
>> I recently hired Nouvelocity Systems to host my new website
>> www.matureit.ca and they have been terrific, but there is a problem. No
>> client of Rogers can access it while its been proven that any client of any
>> other ISP both in Canada and the USA can load it easily. Do any of you know
>> of quirks with the Rogers network that Nouvelocity Systems would have to
>> implement in order to rectify this. I have contacted Rogers and they have
>> told me that they are getting their network engineers to investigate (but I'm
>> not sure that I should hold out for much success on their end).
> 
> I am not a Roger's client, but I did take a look at the site to see what was
> what, and I noticed this:
> 
> 5. Have you installed and software or hardware recently and if so what was it?
> 
> I'm assuming that should be 'any', not 'and', no?
> 
> Also, I kinda chuckled when I read this:
> 
> 9. Did you smell anything coming from the machine?
> 
> I bet a lot of your target audience is going to read that and go 'Wha?' =)

Again, John please correct me if I get something wrong;

The server isn't new, it's been hosting stuff for some time now. This is 
the first customer with resolution problems, but it doesn't seem to be 
restricted to his domain. The hardware is a Proliant server running 
Debian Etch.

Madi
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