TOC Linux

[Rick Tomaschuk]

I agree completely. The majority of users from a technical point of view
are largely brain dead and from a company perspective this is generally
preferred. All managers and users want to know is what icon to click on
and how to use their applications. Computers are tools in the office. Do
you need a course to use a calculator? Generally no. The costs for
retraining are for support staff. Has anyone attend seminars on window$
secruity? I have. window$ has become more complex than UNIX. As window$
support costs spiral out of control due to the increasing complexity of
the product, UNIX/Linux looks more attractive due to its stability.
RickT
http://www.TorontoNUI.ca

On Fri, 2006-03-03 at 07:41 -0500, James Knott wrote:
> Randy Jonasz wrote:
> > Thanks John,
> > 
> > After looking it over, it appears the greatest hurdle to overcome is the
> > cost of retraining.  I think  the study does not effectiveky represent
> > this.  Alas, we live in a windows world and people have become
> > accustomed to how that OS functions.  To teach a whole new skill set to
> > a Sales Rep who only wants to update his contacts and fire off sales
> > proposals is daunting.  We would have to account for an intial reduction
> > in productivity and possible lower morale as people reject change.  This
> > is not to say that OS solutions are not viable. But I am finding the
> > greatest objection to conversion is what I have mentioned.
> 
> I provide computer support to users at a large corporation.  To assume
> sales reps have a skill set is a bit of a stretch.  ;-)
> 
> However, in my experience, many users don't know anything about Windows
> either.  They know that if they click that icon, this happens and not
> much else.  In this case, teaching them to use Linux is no different
> than teaching them to use Windows.
> 
> As an example of how little some users are, last week, I was speaking to
> one, who didn't know where the "Enter" key was.  And there truely are
> some, who should never be allowed near a computer!  ;-)
> --
> The Toronto Linux Users Group.      Meetings: http://tlug.ss.org
> TLUG requests: Linux topics, No HTML, wrap text below 80 columns
> How to UNSUBSCRIBE: http://tlug.ss.org/subscribe.shtml

--
The Toronto Linux Users Group.      Meetings: http://tlug.ss.org
TLUG requests: Linux topics, No HTML, wrap text below 80 columns
How to UNSUBSCRIBE: http://tlug.ss.org/subscribe.shtml