Another Residential Connection

[Neil Watson]

On Thu, Feb 23, 2006 at 12:27:30PM -0500, Mike Kallies wrote:
>It would be called "customer service" if I had some kind of service. 
>But I guess if I'm not a customer and it is not service, 3web billing
>support is just a psychological abuse line.

Some good google work may reveal a VP of customer service that you can
contact.  I once had a problem with Look.  Our Feature magazine for the
movie channels kept getting lost.  I continuously called customer
support.  They assured me that it would not happen again but, it always
did.  In the end I searched and found the email address of a VP.  I
mailed him my story.  Our Feature magazine has arrived on time ever
since.

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Neil Watson               | Gentoo Linux
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http://watson-wilson.ca   | 2.6.11.4 AMD Athlon(tm) MP 2000+ x 2
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