Cups/printer problem; queue dies is printer is shut off during a job

[Madison Kelly]

Hi all,

   I've got a problem here where I've got two network laser printers (a 
Kyocera FS-3830N and an HP LaserJet 2430dtn). They are running off of 
Fedora Core 3 machines (the problem happens to all of them).

   If you turn off either printer and then turn it back on while there 
is no job being sent to it, everything is fine. On the other hand, if 
you do turn off either printer while a job is being sent to the printer 
the queue just seems to up and die. Only deleting and recreating the 
printer seems to get the printer(s) working again.

   I know the easy answer is "well, don't turn them off in the middle of 
a job!" but that isn't so easy. This is an office where they print a lot 
and the office workers occasionally send the wrong job to the printer 
(often being a 100 pages or more) so they run to the printer and turn it 
off so that they don't waste the paper.

   Does anyone know what is actually going wrong? Resetting the 'cups' 
service isn't enough... Is there a way I can restore the queues after 
this happens?

   I am afraid my printing/cups knowledge isn't the best.

   Thanks all!

Madison
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