hpdj692c...salvage or burial?

[Chris Aitken]

I have an HP DJ 692c. It's output was not great so I gave it to my 
daughter. Then it got worse - it started printing only the top half of 
the letters. I even saw that problem in the HP Toolbox which I just 
installed tonight on a Windows box so I could try to clean the printer 
cartridge.

Now it's worse still - Windows claims that the cartridges are not 
installed. THe hp site advises to remove and replace the cartridges 
which did not help. The only maintenance pages I had was "How to clean 
your printer to prevent black ink streaks" which I followed but, of 
course, streaking is not the problem I am having.

I'm wondering if the printer cartridge (which I've been subjecting to an 
ink refill system in the last year) is so gummed up with ink now that a 
contact is covered thereby fooling the printer that there is no 
cartridge. Does this sound like scraping away at the printer cartridge 
with Q-tips and distilled water would lay the conectors bare again?

Chris

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