Sympatico outages ?

[James Knott]

Taavi Burns wrote:
> On Sun, Mar 07, 2004 at 10:14:35AM -0500, James Knott wrote:
> 
>>I'm on Rogers and have noticed that when they're aware of a problem, 
>>they'll put a message about it on the help line, which you then hear, 
>>before you get to the support person..
> 
> 
> That happened to me.  "For help us serve you better, please enter
> your phone number." <entered phone number> "We're experienceing a major
> outage in your area.  Please call back later for any updates. <click>"

I've never had that experience, though if they've got a serious problem 
you'll have a *LONG* wait, before you get to talk to someone.
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