[GTALUG] Linux and on line banking?

[Karen Lewellen]

Thanks for providing this information.
Sharing in return, only in the sincere interest of education.
I hear more often then I might wish the idea that it is every soul's 
obligation  to educate, so.
1, TD Bank is  not subject to the aoda.
The aoda, which itself is both less legally relevant then the Ontario human 
rights code, and is, as demonstrated by allot of recent coverage of the 
new Toronto court house, quite a broken piece of legislation..is 
Provencal.
Banks, are federal meaning any human rights violations fall under the 
jurisdiction of the Canadian human rights code.
2. no website should ever  be created to work with any single tool, screen 
reader or otherwise.  First that endeavor is impossible, there are scores 
of screen readers across various platforms.  second, at the most basic a 
screen reader is a talking monitor. sure some talk very well indeed,  like 
my several smiles.  some talk very very badly, like most written for 
Linux. But at the end of the day focusing on the screen reader is like say 
focusing on a  1975 ford being the cause of road issues.
Instead web design, when done correctly employs progressive enhancement. 
Starts with a well laid cement road, basic HTML for example, and builds on 
that road.
The rules around web access, web content access guidelines, include things 
like the below.

Guideline 4.1 Compatible: Maximize compatibility with current and
future user agents, including assistive technologies.

Guideline 2.1 Keyboard Accessible: Make all functionality
available from a keyboard.

those matter a great deal, because someone who is say paraplegic is not 
going to use a screen reader.  They do still need to bank however.  for 
the record, someone  who is actually deaf blind is not going  to use one 
either..but they still need keyboard function, or the equal of that 
function.  By voice for example.
Problems like TD happen when a staffer thinks all individuals sharing a 
label  are the same, finds a single example, and tada thinks they project 
to everyone even if that everyone is using something else.
And finally.
3.  The accessibility contact at TD bank is an automated email that thanks 
you for  writing, says they will  consider your *feedback* in relation to 
the new accessible Canada act,  but if your issue is actually about 
banking services, ask someone else.
Last I checked the online banking tool required you to use a single set of 
adaptive technologies..which is indeed a violation of human rights law in 
Canada.
Does all that make sense?
My sincere hope was, given all the claims  to successful Linux access, 
someone is doing this in the heart of Linux, its command line.  That way I 
could just find a solution, instead of say spending a couple of years at 
the  Canadian Human Rights commission.
Your confusion is perfectly and absolutely understandable, believe me!
Cheers,
Kare


On Thu, 17 Oct 2024, bitmap via talk wrote:

> In my experience the browser and its configuration has more to do with how websites work than the operating system. In most cases.
> If TD has done a redesign and they no longer support screen readers that is a big time AODA problem.
>
> Their accessibility page provides this specific login URL so maybe it has some different features? https://authentication.td.com/uap-ui/index.html?consumer=easyweb&locale=en_CA#/login/easyweb-getting-started
>
> If that doesn't work, *if* you are feeling generous with your time you can always report the problem to them.
> The acessibility page <https://www.td.com/ca/en/about-td/accessibility> has contact info: accessibility at td.com, Customer.Support at td.com or 1-866-222-3456.
>
>
> On October 17, 2024 5:26:36 PM EDT, Karen Lewellen via talk <talk at gtalug.org> wrote:
>> absolutely yes.
>> When I visit  td's on line portal, I only get silence, nothing link wise for my screen reader to access.
>> Which command line Linux browser are you using?
>> Kare
>>
>>
>>
>> On Thu, 17 Oct 2024, Alex Kink wrote:
>>
>>> I've been using Linux to successfully access my bank accounts with TD, RBC and CIBC since the year 2000. These are all just websites after all.
>>> Is your question rooted in a past experience where you had issues accessing your web banking using a Linux system?
>>>
>>> -Alex
>>>
>>>> On Oct 17, 2024, at 16:39, Karen Lewellen via talk <talk at gtalug.org> wrote:
>>>>
>>>> Hi folks,
>>>> Anyone using Linux successfully to access their on line bank account?
>>>> If so, where?
>>>> TD  is not a prospect, so may be opening another account where I can manage a few things this way, if inclusive of course.
>>>> Happy fall,
>>>> Karen
>>>>
>>>>
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