[GTALUG] TekSavvy or Rogers blocking apt user agent

[Val Kulkov]

On Wed, 6 Nov 2019 at 11:55, Dave Collier-Brown via talk <talk at gtalug.org>
wrote:

> Tek Savvy is still relatively small and non-stupid, so customers can
> probably escalate and get a response.  I'd call by voice, write down the
> person's name when they answer, and when they say "no", ask to speak to
> their escalations manager (Ie, the equivalent of me, but for Tek). When
> you're connected, thank the manager for the good service that <name of rep>
> provided, but ask for the thing they couldn't provide. Say why it is to
> Tek's advantage to provide it and make you, their customer, happy with the
> company.
>
> And they're in Chatham, where I grew up, and Chathamites were and still
> are really nice to one another.  Very Canadian.
>

https://www.dslreports.com/forum/teksavdirect is what brings me to
TekSavvy's second tier support straight away. They often respond within
minutes and in my experience, they have been incredibly helpful.
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