[GTALUG] Rogers "Anyplace TV" does not support Firefox

David Collier-Brown davec-b at rogers.com
Mon Mar 11 11:34:38 EDT 2019


The help-desk is tasked with making you happy with what you have. In 
many companies they are forbidden to take bug reports.  You often have 
to ask for their "escalations manger", and sometimes explain to them 
what that is (;-))

--dave (who managed escalations all too often) c-b

On 2019-03-11 11:23 a.m., o1bigtenor via talk wrote:
> pt
> On Mon, Mar 11, 2019 at 10:02 AM Karen Lewellen via talk
> <talk at gtalug.org> wrote:
>> May I make a suggestion?
>> If any of you are members of  the Rogers community boards, or follow them
>> on twitter, please educate them about Linux.  bell has the same problem,
>> or claims to have as much.
>> With programs like the TPL training one introducing  people to Linux
>> vastness,  Rogers must know that they  must support the platform.  Working
>> around what they are doing without educating them will only keep them
>> vested in Windows.
>> Just a thought,
> Its not a bad idea but a number of years I was introduced to a concept
> that goes
> something like this. When you try to convince an idiot of something they most
> often just drag you into the mud an beat you with experience. That
> about sums up
> my experiences with outfits like Bell and Rogers and Telus (connected
> to Bell) and
> and and . The only way to 'help them learn something' is to first hit
> them HARD in
> the pocket book - - - funny how they're interested in listening at that point!
>
> Dee
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-- 
David Collier-Brown,         | Always do right. This will gratify
System Programmer and Author | some people and astonish the rest
davecb at spamcop.net           |                      -- Mark Twain



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