Rogers goes Linux Hostile

[Stephen]

I have been getting intermittent packet loss and called Rogers. It was a 
15 minute wait so I tried their Live Agent.

You have to be using Windows or a MAC so I used my Windows laptop.

And you have to connect directly from your modem to your computer. So I 
had to kill my first connection, change the wires and connect again.

I inquired about people who run Linux and I was advised that they had to 
use Windows or a MAC to get support.

My guess is this Live Agent is a way for Rogers to conceal the heavy 
accents of their support staff from their customers.

-- 
Stephen

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