Rogers goes Linux Hostile

Ori Idan ori-RdxWQVHs3mjDN57Tih+YPw at public.gmane.org
Mon Jul 9 14:55:59 UTC 2012


On Mon, Jul 9, 2012 at 5:53 PM, Stephen <stephen-d-bJEeYj9oJeDQT0dZR+AlfA at public.gmane.org> wrote:

> I have been getting intermittent packet loss and called Rogers. It was a
> 15 minute wait so I tried their Live Agent.
>
> You have to be using Windows or a MAC so I used my Windows laptop.
>
> And you have to connect directly from your modem to your computer. So I
> had to kill my first connection, change the wires and connect again.
>
> I inquired about people who run Linux and I was advised that they had to
> use Windows or a MAC to get support.
>
> My guess is this Live Agent is a way for Rogers to conceal the heavy
> accents of their support staff from their customers.


You mean the heavy Indian accent? I like their accent, it's a little bit
funny sometimes but I like it.

-- 
Ori Idan
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