VoIP (Teksavvy's TekTalk)

[Lennart Sorensen]

On Sun, Jan 22, 2012 at 12:26:38AM -0500, William Park wrote:
> Sent again, because first one got lost...
> 
> Today, I switched from Rogers Home Phone to Teksavvy TekTalk.  It went
> well and will pay for itself in 3 months.  Instruction says
>     
>     cable modem --> router --> ATA
>                       |         |
>                   computers   phone
> 
> But, I put ATA in front of router,
>     
>     cable modem --> ATA --> router
>                      |        |
>                    phone   computers

Most likely you are only allowed one IP on your cable modem, so unless
the ATA does NAT and acts as a router for your router, that is not a
good idea.

Now if you are allowed multiple IPs then no problem, assuming the ATA
has a switch built in.

> Important:
> ----------
> Make sure you return Rogers Modem/EMTA box on the day of switch-over,
> and call them 30 days ahead of transfer date.
> 
>     1.  I went to Rogers store today to return the box, but they
>     couldn't accept the return because my account is still active.  The
>     account has to be closed first.  They said my account will be
>     automatically closed when switch-over takes place.  Well, it didn't.
>     The "meter" was still running.  I phoned Rogers from the store, and
>     cancelled.  They put me through 3 different departments, though.
> 
>     2.  2 weeks ago, I was told by Rogers that 30 days notice doesn't
>     apply for "porting out" home phone to another party.  Now, they say
>     it does, for any kind of termination.  So, they are charging me full
>     30 days.
> 
> Same thing happened when I switched Cable Internet from Rogers to
> Teksavvy.  They kept the meter running.  And, when it exceeded the
> monthly cap after the switch-over date, they charged me for the
> bandwidth usage.

-- 
Len Sorensen
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