MS Customer Support

[Darryl Moore]

I'm not sure Duncan's query was related to your issue, though I could be
wrong.

I suspected that might have been your problem. I've found this
occationally with Open Office, as well as Thunderbird and Firefox.

Usually it does not require a reboot. Just open up the system monitor
and kill it there.

cheers,
darryl

Howard Gibson wrote:
> On Sat, 3 Oct 2009 11:33:57 -0400 Duncan MacGregor <dbmacg-HLeSyJ3qPdM at public.gmane.org>
> wrote:
> 
>> Has *anybody* ever had a satisfactory solution to a problem they
>> presented  to MS customer support?
>> 
>> How much did it cost you? Just   asking.
> 
> Duncan,
> 
> This is Open Office, not Microsoft Office.
> 
> I have solved the problem.  One reason Open Office will not launch is
> that an Open Office process already is running.  I was unable to find
> the process, but rebooting the computer fixed it.
> 
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