MS Customer Support

[Chris F.A. Johnson]

On Sat, 3 Oct 2009, Darryl Moore wrote:

> I'm not sure Duncan's query was related to your issue, though I could be
> wrong.
> 
> I suspected that might have been your problem. I've found this
> occationally with Open Office, as well as Thunderbird and Firefox.
> 
> Usually it does not require a reboot. Just open up the system monitor
> and kill it there.

   System monitor? What's that? top?

   I use:

killall <name of program>

   or:

ps -ef | grep <name of program>; kill <pid> ...

   I find that KDE apps are the worst offenders; they often stay alive
   in the background after exiting.

> Howard Gibson wrote:
> > On Sat, 3 Oct 2009 11:33:57 -0400 Duncan MacGregor <dbmacg-HLeSyJ3qPdM at public.gmane.org>
> > wrote:
> > 
> >> Has *anybody* ever had a satisfactory solution to a problem they
> >> presented  to MS customer support?
> >> 
> >> How much did it cost you? Just   asking.
> > 
> > Duncan,
> > 
> > This is Open Office, not Microsoft Office.
> > 
> > I have solved the problem.  One reason Open Office will not launch is
> > that an Open Office process already is running.  I was unable to find
> > the process, but rebooting the computer fixed it.
> > 
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-- 
   Chris F.A. Johnson, webmaster         <http://woodbine-gerrard.com>
   ===================================================================
   Author:
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The Toronto Linux Users Group.      Meetings: http://gtalug.org/
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