ISP woes

[Robert Brockway]

On Fri, 12 Oct 2007, Neil Watson wrote:

> Yesterday morning my DSL connection (formerly Magma now Primus) began
> disconnecting randomly after only a few minutes of connection time.
> This is still happening now.  I called Primus and they were very
> unhelpful bordering on abusive.  The agent told me that since the DSL
> modem stayed in sync during my disconnects the problem must be because
> I'm using Linux.  I explained to the agent that I have not performed any

Sorry to hear they took this position.

I always use an ISP which officially supports Linux for two reasons:

1.  They won't try to blame Linux or deny help when they hear I'm not 
using MS-Windows.

2.  They employee people with Linux skills which is good for Linux and the 
open source industry as a whole.

If the ISP won't resolve the problem I suggest changing to an ISP which 
officially supports the OS you choose to use.

Teksavvy, while popular around here, stated they did not support Linux 
when I asked them a couple of years back.  Perhaps this has changed.

I am currently with Cybersurf.  I have had a few dropouts and othe issues 
but no worse than any other ISP I've been with for DSL.  They do 
officially support Linux.

I have no affiliation with either Teksavvy or Cybersurf except being a 
client of the latter.

Good luck.

Cheers,

Rob

-- 
"With sufficient thrust, pigs fly just fine..."
 	-- RFC 1925 "The Twelve Networking Truths"
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