OT: Internet connectivity

[Jamon Camisso]

James Knott wrote:
> Michael MacLeod wrote:
>> On 5/9/07, James Knott <james.knott-bJEeYj9oJeDQT0dZR+AlfA at public.gmane.org> wrote:
>>> JM wrote:
>>> > hi,
>>> >
>>> >    i need suggestion on a good ISP provider in north america 
>>> (reliable and has
>>> > a god track record)..
>>>
>>> That's asking a bit much, isn't it?  ;-)
>>>
>>> My ISP is Rogers and I find the service is very good.  It's far better
>>> than Sympatico.
>>
>> I have Sympatico and find it much more reliable than Rogers. Go
>> figure. Basically, there's no way to know which will be better until
>> you try them both. Service levels vary so much depending on the area
>> and infrastructure in your area. Basically, while Rogers may be
>> terrific in one neighborhood, Sympatico is better in another.
>>
>> Also, service levels change as money gets spent on the infrastructure.
>> Where I live used to have TERRIBLE service from Sympatico. Rogers was
>> certainly superior. Then Bell ripped out the 30 or 40 year old phone
>> lines and laid down fiber all over the area. Now I'm with Bell and
>> it's fantastic. Haven't had a problem for months. Much faster now too.
>> -- 
>> The Toronto Linux Users Group.      Meetings: http://gtalug.org/
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> As part of my work, I occasionally have to deal with Sympatico, on 
> behalf of business customers.  It is always a problem, as the help desk 
> won't help you, if you can't click on the "Start" button.  Problem is, 
> the equipment that's connected to the ADSL line, is not a desktop 
> computer.  It has no keyboard, monitor or start button.  If you try to 
> escalate to someone who might know what they're talking about, they'll 
> hang up on you.  At least with Rogers, you can escalate and since the 
> help desk is not in India, you have a good chance of communicating.  We 
> don't have the same problems, when the customer is on Primus or Telus.

Teksavvy have helped me with Linux though officially it is unsupported. 
Router or no router too. Price is right for a 5meg profile ($29.95), and 
wherever you can get Sympatico in southern Ontario, I think you can get 
Teksavvy.

Jamon
--
The Toronto Linux Users Group.      Meetings: http://gtalug.org/
TLUG requests: Linux topics, No HTML, wrap text below 80 columns
How to UNSUBSCRIBE: http://gtalug.org/wiki/Mailing_lists