DSL service [was Re:TLUG Mail list archives?]

[Robert Brockway]

On Sat, 9 Jun 2007, CLIFFORD ILKAY wrote:

> It is a sad state of affairs when the choices we have for broadband
> Internet access in Canada is based which of the two monopolies you
> hate the least.

Canada _needs_ a Telecommunications Ombudsman.  Australia, New Zealand, 
the US and UK all have one.

http://strategis.ic.gc.ca/epic/site/oca-bc.nsf/en/ca01928e.html#3

The project listed above is now close I think.  Not sure if Canada is any 
closer to having an TIO.  Note: the CRTC doesn't count as it doesn't have 
the jurisdiction over Internet traffic that is primarily alphanumeric 
(eek, what a demarcation line).

Several times back in Australia I had problems with ISPs and Telcos.  I 
had proven the problem was at their end but they were intransient.  In 
each case I gave the company time to resolve the problem and when they 
didn't I mentioned the TIO.  So far I'm yet to have to make a complaint to 
the TIO in Australia.  Merely mentioning the option resolves the problem 
quickly.

Rob

-- 
"With sufficient thrust, pigs fly just fine..."
 	-- RFC 1925 "The Twelve Networking Truths"
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