NewsHosting (sympatico)

Paul Mora paulmora-Re5JQEeQqe8AvxtiuMwx3w at public.gmane.org
Tue Jun 13 14:59:24 UTC 2006


On 6/13/06, Gary Layng <glayng-rieW9WUcm8FFJ04o6PK0Fg at public.gmane.org> wrote:

> It frustrates me on those few times when I call them how frequently (like,
> every other sentence) they say, "We don't support Linux."  I know already.
> I'm not asking them to support Linux; I'm asking them to support me.

You've got to tell them what they want to hear, and filter as
required.  When they say "Did you reboot your Windows box?" you say
"Yes, I did."  Don't tell them you're running Linux, unless you want
to hear the "Sorry, unsupported" line and get a nice hang up.

pm

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Paul Mora
email: paulmora-Re5JQEeQqe8AvxtiuMwx3w at public.gmane.org
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