So Rogers has lost me as a customer...

[Byron Sonne]

> Ok, you want a written SLA, 8 up .64 down and all for less than $100. 
> With a couple of static IPs or maybe a /28.

I'm not asking for a CIR or anything, just a piece of paper that 
actually tells me what they are giving me and under what terms -- with 
useful technical info *and* the legalese boilerplate. And info that 
tells me to what extent they'll back me up or if they'll fold like 
pussies the moment someone complains I telnet'd to their server's smtp 
port to get their MTA version.

Oh, and that they'll tell me a healthy chunk of time before they make 
changes to the TOS and not sneak them in.

A static IP would be nice, but I could make do with a dynamic one when I 
really think about it. A couple addresses would be nice too. Heck, the 
addresses in my area are practically static anyways the leases stick 
around so long.

You're telling me they can't offer a 'power-user/soho' package with two 
IPs (one static IP, one dynamic), 8 up 800 down (same as the extreme 
package), totally let you run servers, live techs without wading through 
voice-mail, with a decent SLA or guarantee, perhaps a reasonably priced 
one-time domain registration fee, and do this all for $100, or at least 
under $120? C'mon.

Maybe if they took care to prevent people leaching cable service (or 
stopped letting people receive cable for 6 months after they 'cut' your 
service) so they could make some more cash I'd cut them some more slack.

And they could probably cut out any of that useless portal crap that 
no-one uses if that exists anymore.

> If you do manage to find someone, and they're in business for 
> more than three months, please let me know.

That's not too far off from the truth, sadly. The moment I do, 
*everyone* will know :)

We really need some cable-internet carrier competition. Rogers are douches.



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