Gatesware + Thunderbird + Sympatico broadband doesn't work

John Moniz john.moniz-rieW9WUcm8FFJ04o6PK0Fg at public.gmane.org
Sat Nov 26 00:02:35 UTC 2005


Jamon Camisso wrote:

> bob wrote:
>
>> I've now had a 2nd first hand experience with Thunderbird on 
>> Gatesware with Sympatico broadband.      It simply does not work.
>>
>> I could get the POP incoming mail to work,  but nothing I tried could 
>> get the SMTP to work.    
>> For reference on the POP side the Thunderbird settings were:
>>
>> pophm.sympatico.ca
>> port 995
>> SSL
>> userid=email address
>>
>> The SMTP settings were:
>>
>> smtphm.sympatico.ca
>> port 25
>> TSL
>> userid=email address
>>
>> I tried all combinations of none, TSL if offered, TSL and SSL on the 
>> SMTP side but nada ...  no joy.
>>
>> All Sympatico tech support would offer is "we only support Outlook 
>> ...".     Interestingly the above settings were exactly the same as 
>> the Outlook settings that I finally managed to pry out of Sympatico 
>> tech support.
>>
>> Solution was to roll this setup back to Sympatico dialup which 
>> happily runs with Thunderbird.
>>
>> I understand that the hm in the new Sympatico servers name stands for 
>> Hotmail.     Humm ... you think? ... naw Gates wouldn't do that now 
>> would he?
>> I'd be interested in hearing about what  a network sniffer on a 
>> working Outlook and a nonworking Thunderbird setup actually see mind 
>> you.
>
>
> Here are my settings: exactly the same in outlook (under vmware of 
> course!) without any problems.
> http://jamonation.com/sympatico-settings.png
>
> Someone else mentioned using a different password. Are you using your 
> default email address or an added account from sympatico? If not, try 
> using the default.
>
> Jamon

I have always used:
smtp1.sympatico.ca
port=25
"No" to secure connection
userid -> starting with something like "b1....", not the e-mail address.

I am a longtime user and that's what works for me. Maybe newer users are 
set up differently.
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