ISTOP and Bell

[William O'Higgins]

On Mon, Jul 04, 2005 at 09:39:42AM -0400, James Knott wrote:

>iSTOP customers are not Bell customers.  There is no contract between
>them and Bell, for this service.

I may not be a Bell customer directly - because they have crappy
customer service and enforce policies incompatible with my needs - but I
was an iStop customer for one and only one reason - so that someone else
could act as a mediator between me and Bell.  I need an ISP to provide
two things: a static IP, and an interface with Bell.  To me an ISP is
just a Bell API, and iStop fails as an API.

>There are some indications there that iSTOP, or more specifically, Ralph
>Doncaster is the cause of the problem.

I have no evidence other than my personal interactions with Mr. Doncaster, 
but I believe this supposition.  I have rarely met a person more prone
to massive and embarrassing failures of tact.
-- 

yours,

William

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