OTA hatred?

[T. Alex Beamish]

On Thu, 18 Mar 2004 13:34:50 -0500, JoeHill wrote:

>BTW, what's with this hatred of OTA? I've seen that come up on this list a
>number of times, I can't say I've ever had a negative experience there. Their
>tech, Cezar (sp?), *seems* to know what he's doin'...

I bought my first PC at OTA, back when I had the tough decision of a
486/50 or a fully loaded 486/66 (still got it, gonna try one of the
lighter distros on it when I have time). With 8M RAM it ran OS/2 quite
happily.

I've gone back in there a few times since, but there prices always
seemed to be a little higher than everyone else, and without someone
coming up to strike up a conversation or bargain a little, I'm not
interested. I'm loyal, but I try not to be foolish with my money.


The CTO at my full-time job turned me on to Sonnam, and they some good
stuff. I bought a $300 PC from them (Ahtlon 1800, I think) which we put
together ourselves. The power supply blew, so I extracted it from the
machine and returned it. They were a little surprised, because normally
customers bring the entire box in .. that also insures that it was
their power supply .. but they replaced it (I had the receipt) no
questions asked.


The other place I've gone is .. um .. the wholesale place, Canada
Computers or something like that. Same area. I bought a $220 used
computer but couldn't get it to boot with the Mandrake 9 CDs that I
had. I brought it back on a Sunday at twenty to five and the head tech
worked with me to get it working .. I finally upgraded to a $250 box,
paying the difference, and glad to, because that one worked.

They could have given me a flat 'no', they could have told me to come
back another day, but instead they worked on solving the problem. Trust
ne, I'm a big fan of that attitude. They made $30 off me that
afternoon, but they also bought lots of customer loyalty. Some of their
used boxes look like hell, but for $200 or so they are fantastic to run
Linux on.

Alex



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