ADSL Connection (solution)

[Keith Mastin]

<snip>
> After having opening 2 tickets to Bell (one from my provider to Bell
> Nexxia to check their network) and one from me to Bell Residential (to
> come in to check my inside phone installation), the answer was:
> everything is fine and you are the problem (it is not was they said but
> it was what it meant).  Of course, my provider did not do what to do but
> opened another ticket to Bell Nexxia.  And guess what: I received a
> phone call 2 days ago to ask me to check whether my connection was
> working.  Of course, it was working and when I asked the question, the
> answer was: "Oh, it was a programming not completed on our side."

This was after how long pulling your hair out at the roots? Too bad you
couldn't get them to pay you for the bs.

> I do not know how Bell is working but it would be very interesting to
> have them explaining how they can test a network with a faulty
> configuration and find it okay.

Bell the phone company checked to see if your line had dial tone. It did.
Bell Nexxia the upstream provider was not aware of anything Bell the phone
company was doing, and vice-versa.



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