Toronto FreeNet massive trouble: where to go now?

[Carola Koitz]

Julian C. Dunn wrote:

>On Mon, 2003-11-24 at 15:37, verbum-qazKcTl6WRFWk0Htik3J/w at public.gmane.org wrote:
>
>  
>
>>I got my ADSL modem working with Toronto FreeNet about 10 days ago, but have
>>had erratic service. The problem appears both when I connect my Debian GNU/Linux PC to the
>>modem and when when I instead connect my Win98 SE laptop to the modem. 
>>
>>The trouble varies from day to day or hour to hour, sometimes involving dropped packets, 
>>sometimes involving ping response times on the order of 3000 milliseconds, sometimes
>>involving a failure (as demonstrated by tcptraceroute) part of the way upstream, with
>>a Toronto router evidently failing to talk to a New York router. Many hours are
>>trouble-free, but just when i start feeling safe again, trouble returns.  
>>
>>Toronto FreeNet is innocent of blame. The real culprit is WizNet, whose ADSL Toronto
>>FreeNet is reselling to me.
>>    
>>
>
>I'm also a poor tfnet.ca user. Here I thought I was supporting a
>community ISP and the next thing I know I'm being resold a crappy
>Velocet DSL line. Someone mentioned that they are using iStop. I'm
>intrigued by the promise of an SLA if one pays $10/month. Since I depend
>on the uptime of this line for my business, it would make business sense
>to pay for it. Is anyone else with iStop, are they a good ISP, and does
>the SLA really live up to its promise?
>
>- Julian
>
>  
>
We recently changed from Sympatico to Istop. We are with
Istop now for four weeks and I highly recommend them.
The line was down once and when I called I got someone on the phone
who knew what he was talking about.

Carola

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