Windows refund: stymied

Peter Hiscocks phiscock-g851W1bGYuGnS0EtXVNi6w at public.gmane.org
Fri Aug 29 19:23:07 UTC 2003


This is probably obvious, but for those who buy *used* laptops, CPUsed gives
you the option of getting Win installed or not, and the credit you if you
choose to opt out. (As I recollect, about $100).

Peter


On Fri, Aug 29, 2003 at 09:43:50AM -0400, Lennart Sorensen wrote:
> On Thu, Aug 28, 2003 at 09:54:59PM -0400, Ian Goldberg wrote:
> > I spent all afternoon on the phone with Dell.  It turns out the Windows
> > refund issue didn't even come up, because (get this), when you boot the
> > computer, you're presented with a *Dell* screen that forces you to say
> > you've read and agreed to all the EULAs for the software on the system.
> > 
> > Trick is, they don't give them to you.
> > 
> > No one at Dell seemed perplexed by this.  I was being forced to say I've
> > read agreements I don't have.  So we didn't even get to the bit where I
> > could point to the "refund" clause in the Windows EULA, since I was
> > never presented with it in the first place.
> > 
> > The whole story:
> > 
> > http://www.cypherpunks.ca/dell.html
> > 
> > This is the next level above "click-through" licenses. Now, they figure
> > no one reads the EULAs anyway, so why bother even providing a copy?
> > They'll click "I've read and agreed" anyhow.
> 
> I wonder if it is time Dell started shipping a bit more paper with their
> machines.  License agreements for example. :)
> 
> Well IBM does sell laptops with Linux preinstalled.  Not sure if anyone
> else does, or if anyone sells laptops with no software at all.
> 
> Lennart Sorensen
> --
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-- 
Peter D. Hiscocks                         	   
Department of Electrical and Computer Engineering    
Ryerson University,                    
350 Victoria Street,
Toronto, Ontario, M5B 2K3, Canada

Phone:   (416) 979-5000 Ext 6109
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Email:   phiscock-g851W1bGYuGnS0EtXVNi6w at public.gmane.org
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--
The Toronto Linux Users Group.      Meetings: http://tlug.ss.org
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