Windows refund: stymied

[Marc Lijour (Professeur d'Informatique)]

Le 28 Août 2003 21:54, Ian Goldberg a écrit :
> I spent all afternoon on the phone with Dell.  It turns out the Windows
> refund issue didn't even come up, because (get this), when you boot the
> computer, you're presented with a *Dell* screen that forces you to say
> you've read and agreed to all the EULAs for the software on the system.
>
> Trick is, they don't give them to you.
>
> No one at Dell seemed perplexed by this.  I was being forced to say I've
> read agreements I don't have.  So we didn't even get to the bit where I
> could point to the "refund" clause in the Windows EULA, since I was
> never presented with it in the first place.
>
> The whole story:
>
> http://www.cypherpunks.ca/dell.html
>
> This is the next level above "click-through" licenses. Now, they figure
> no one reads the EULAs anyway, so why bother even providing a copy?
> They'll click "I've read and agreed" anyhow.
>
> Ugh.

A masterpiece!

I had the same problem with DELL. But, wait until you try to install vmware 
and discover that you windowsOEM won't work with the vmware pseudoBIOS!
DELL CDs are for DELL BIOS...

It's a shame. And I'm glad to ear that. Next time, I probably won't buy a DELL 
unless somebody can tell me they changed this ludicrous policy.

Marc


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