[GTALUG] Landline and Bell revisited.

[Karen Lewellen]

We know its bell's problem because.
1.  In spite of my order for analog land line service, noted in writing by 
Bell accessibility, on March 15, a bell technician installed VoIP here, 
getting permission from  a sighted moving helper, and not speaking with me 
as  the account owner.
  2. bell stated in writing that since other disabled customers can use 
certain  technology, I should use the same.
3.  Bell first told Teksavy the analog service could be installed, then 
sent again and again people intent on installing VOIP, because  the first 
tech insisted I could not be living alone, I am blind
I could Go on with more examples, like the different stories bell told 
Teksavy to keep the money flowing until they pulled the plug, but  I have 
likely made my point
Karen


On Thu, 7 Sep 2023, James Knott via talk wrote:

> On 2023-09-07 15:13, Evan Leibovitch wrote:
>>  Reading the original post would remind one that Karen has already had
>>  multiple interactions with Bell. Most have been negative, and she has
>>  referred to some as "retaliatory". In other words, these paths have been
>>  tried and failed.
>>
>>      How do you know it's Bell's problem.  All we know is something
>>      changed when she moved.
>> 
>
> She has had multiple interactions, but were they with that department and not 
> just the normal help(?) line?
>
>