[GTALUG] Router Mystery
Jim Ruxton
jim.ruxton at gmail.com
Tue Jun 7 17:18:46 EDT 2022
I often had the Internet LED flashing. Often the DSL light was off
completely till I got the new router. But like I said that seems to be
fixed now. Good to know about the issue you had with the termination
point. If the problems come back I'll definitely check that.
On 2022-06-07 17:12, Michael Galea via talk wrote:
> For me it was my DSL connection and moisture.
>
> I complained to TekSavvy about erratic behavior. I had many visits
> from Bell. They tested the signal quality many times (one even left me
> house having forgotten to reconnect my service). Line changes were
> proposed. The DSL frequency profile was adjusted. Capacitors were
> suspected.
>
> In the end an ace from Bell solved it. "Your line was connected
> outside the local termination point and not inside it, I've fixed that"!
>
> And he had. The problem had come and gone, depending upon rain, but
> not in direct correlation with it. Go figure.
>
> PS
> Months or years later, my connection would momentarily drop
> periodically. The TekSavvy support guy asked me what the Internet LED
> on the SmartRG modem indicated.
>
> Its flashing I said.
>
> Then reset the modem he said, that's an error state.
>
> I did, the LED went OUT and I have never been troubled since.
>
>
> On 2022-06-07 16:14, Jim Ruxton via talk wrote:
>> I'm trying to solve an issue I've been having with my Teksavvy DSL
>> router. For some reason over a couple of weeks my connection
>> degenerated to the point where I may have had connection to the
>> internet for about half a day. I called Teksavvy and got connected
>> to Bell who said the line looked ok from their end. They said it was
>> probably the router. I doubted it but Teksavvy sent me a loaner
>> router. And voila my connection was immediately better. Before buying
>> a new router , after a couple of days with the loaner I connected the
>> old router and now it's working fine again with the old router. I had
>> tried resetting and disconnecting and connecting the old router many
>> times before getting the loaner and it didn't make a difference. The
>> appearance, which makes no sense is that connecting the loaner router
>> temporarily fixed my connection issue to the point I could use my old
>> router again. Can anyone make any sense of this?
>>
>> Jim
>>
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