[GTALUG] revisiting, dsl modem ideas for bell?

[Lennart Sorensen]

On Thu, Jan 14, 2021 at 06:39:31PM -0500, Karen Lewellen via talk wrote:
> When the bell modem is turned off, as in the power chord is
> disconnected, all clicking stops.  It is only when the modem is
> plugged in, and only this  particular  series of modem that
> causes the problem.

Do you have DSL filters on all phone devices except the DSL modem?
I would of course expect a Bell technician to have checked that.
Of course a filter could have gone bad, but again I would expect them
to have checked that.  Certainly bad or missing DSL filters are the most
common cause of noise on phones with DSL service active on the line.

> My land line phone, now a brand new one since a prior bell
> technician insisted my land line phone was the problem, is an
> adaptive technology device I use for which there is almost no
> other alternative.  Every bell tech who has visited points out
> that they are stumped as to why the new modems, there are only
> two prospects, a 1000 and 3000 from the same  maker, creates
> noise on my line.  they have done everything both outside and
> inside without  success.  bell has not kept modem technology up
> to date that is inclusive, even while having an accessibility
> department.   At the moment, buying yours may be the only real
> prospect we have,  since  I cannot physically use another land
> line phone.

Sure does sound strange.

> I respect that, We may need to seek an alternative provider
> modem.  If that happens, bell will be covering the costs, since
> this is an accommodation.
> 
> Alvin, that at least gives me a bit of hope that those modems are
> still in good working order.  While in theory I would have been
> charged for the modems, the cost was credited through bell
> accessibility.
> 
> Techsavvy does not provide billing in alternative formats  In fact
> when I left them, they were my ISP at some point, it was because
> I was over charged, but could not prove it since they refused to
> give me a bill in the alternative format I required.

I guess they just send a PDF file in one standard format.

I thought I had a dlink DSL modem around here somewhere I hadn't used
in years, but I can't seem to think of which box I put it in.  I don't
think I gave it away, although who knows at this point.  I should really
sort my various computer parts better than random stuff in each box.

Which speed of DSL is your service supposed to be since that affects
the type of DSL modem it would require, as in ADSL, ADSL2 or VDSL.

-- 
Len Sorensen