[GTALUG] Group knowledge base

William Witteman wwitteman at gmail.com
Fri Oct 30 09:44:23 EDT 2020


At the Very Large Company that I am currently on furlough with, we've
been using Atlassian's Confluence.

It is not better than a wiki, but since we're using Jira, the
integration with that plus the fact that it's a vendor we already have
a relationship with won the day.

Any web-based solution with permissions and integration with your
communications, ticketing, source control, and calendar solution will
be better than a document-based system.

If you are small, and you're going to stay small, almost anything
works.  The ability to add something to the documentation from a
client site from your phone should be the minimum usability hurdle.

On Fri, 30 Oct 2020 at 09:06, James Knott via talk <talk at gtalug.org> wrote:
>
> On 2020-10-29 10:17 p.m., William Park via talk wrote:
> > How do you or your company maintain group "knowledge base"?  I guess,
> > wiki for internal stuffs.
>
> When I was at IBM, we used Lotus Notes.  However, these days, don't
> companies use HTML and whatever goes into making web sites?  There are a
> lot of Wikis around that do what you seem to want.
>
>
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