[GTALUG] Freedom and Graphene

[Stewart Russell]

On Sun, 1 Nov 2020 at 09:57, Evan Leibovitch via talk <talk at gtalug.org>
wrote:

>
> … my current provider (Koodo/Telus).
>

ah, no: stick with Koodo. Everything about them is better. The only reason
I'm with Freedom is that they have better US prices, and Catherine (used
to) travel there a lot. This is now a legacy service that they may not
offer on new plans.C's plan dates back to Wind days, and had voicemail as
an expensive add-on.


> Unlike Koodo, Freedom has some brick-and-mortar stores and I hope the one
> nearby may be more helpful than a call centre. That may be wishful thinking.
>
>
 Most of the stores are pretty terrible, if they're keeping them open at
all. I've only had one fantastic customer interaction at a Freedom store
(Eglinton Square) and a number of entirely terrible ones. B&M is
effectively dead: it's webchat and courier service for the foreseeable
future.

cheers,
 Stewart
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