[GTALUG] war story: Seagate portable USB3 disk vs USB 2 port
D. Hugh Redelmeier
hugh at mimosa.com
Wed Oct 7 01:45:33 UTC 2015
My daughter has been using a 2T 2.5" external Seagate Disk. It has a USB3
interface, compatible with USB2. She uses it with her ThinkPad T520 which
has only USB2 ports.
A couple of weeks ago, the disk stopped working. The disk would power up
but it would not show up. Oh oh, another disk failure.
But it worked when I plugged it into my computer. In fact, it worked with
any USB3 port and no USB2 port (even with a powered hub).
I thought that this was impossible. So did Seagate support (I was talking
with them on another matter -- two dead drives, one of which they had
claimed was out of warranty when it was not). The support guy suggested
trying a different cable, but neither of us thought that it was likely to
work.
Changing cables did work.
So: a cable can fail in such a way that a USB3 device won't work with a
USB2 port but will work with a USB3 port.
The connector on the drive itself has a funny B shape. It is called a USB
3.0 micro-B socket. Apparently a USB 2.0 micro B plug can fit in half of
it! Curiouser and Curiouser.
I wonder if an ordinary micro USB 2.0 cable, as used with cell phones,
would connect the drive to a computer's USB 2 port.
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