[GTALUG] [TLUG]: monitor, dell

[Scott Allen]

On 23 November 2014 at 14:23, Kevin Cozens <kevin at ve3syb.ca> wrote:
> As soon as I notice discrepancies in web pages about items I wonder what
> information is correct and what is incorret. It prompts me to contact the
> seller for clarification if it is an item I would consider buying. It helps
> the seller by pointing out typos they may not have caught when poasting a
> listing. It helps me as I verify what is actually being sold and at what
> price.

I contacted Walmart, via their web contact form, about another "too
good to be true" listing, previously mentioned in this thread:
<http://www.walmart.ca/en/ip/dell27-2560-x-1440-ips-led-monitor/6000189477877>

I asked if they could verify that the description was correct, and if
I ordered, would I actually receive a model U2713HCA, as given in the
Specifications section. I also pointed out that the picture provided
did not match what Dell shows for that model.

Here's the response I received:
"We apologize, as the description and picture for the item are
supplied by the vendor for the product, and we cannot clarify on our
end. Typically the description will be accurate to the item, rather
than the picture. If you wanted to order, and the item is not as you
would need it, You may return your online purchase either to your
local store or by mail within 90 days of receiving it, unless
otherwise noted in our returns policy. Please refer to our return
policy by following the link below. ..."

I also had previously contacted them by phone with similar questions
and got essentially the same answer.

For anyone contemplating ordering this one, note that in a previous
post I guessed that you would probably get a model S2240T 22" touch
screen monitor. This was based on the provided picture and price. I
have since found a web page that confirms that the UPC code that
Walmart gives, 88411611413, is for the S2240T (look in the Manifest
section):
<http://techliquidators.com/index.cfm/p/34/i/1553892>
(The last digit of a UPC is just a check digit)

-- 
Scott