Conversation with Rogers

[Maxcess]

Hello William and James

I was being silling with my own comments about "AI & Robotics"
I too have used Bell & Rogers in the past and never like the customer support or pricing structures.
That is why I am with Teksavvy now. Let them deal with the B.S. I apperciate the human interation & pricing sturture, I get from Teksavvy.

Abby
----- Original Message -----
From: James Knott
Sent: 02/10/13 08:11 AM
To: tlug-lxSQFCZeNF4 at public.gmane.org
Subject: Re: [TLUG]: Conversation with Rogers

Maxcess wrote: > Holly Shit! > Does Rogers use an AI now!? > Tracey's comments are so robotic! I find they're not allowed to deviate from the official line. I have been using SSL/TLS with them for quite a while. I recently discovered that the Yahoo digital certificate (Rogers uses Yahoo for email) had expired, which causes a warning message when I tried to send an email. While I allowed the exception, I first tried to report this via Yahoo, but Rogers customers are supposed to go through Rogers support. They insisted that SSL/TLS was not supported. When I pointed out that such a policy would leave customers using public WiFi hot spots vulnerable to snooping they insisted that plain SMTP was all they support. In the end, I wound up opening a Yahoo account and reporting the issue that way and the certificate was updated within a few days. In general, I find Rogers support to be OK and much better than Bell, but some times they get stuck on bad policy, instead of providing appropriate support. -- The Toronto Linux Users Group. Meetings: http://gtalug.org/ TLUG requests: Linux topics, No HTML, wrap text below 80 columns How to UNSUBSCRIBE: http://gtalug.org/wiki/Mailing_lists
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