Wrox Press

James Mcintosh jamesemcintosh-/E1597aS9LQAvxtiuMwx3w at public.gmane.org
Tue Sep 4 21:03:31 UTC 2012


I bought a combination book and software package from Wrox Press.
 
It emphasized strongly and repeatedly that it ran on DOS (MS-DOS, PC-DOS and DR-DOS) - no need for Windows 3.0, 3.1, 95, etc.
 
I telephoned their technical support countless times, trying to get it to work.
 
It turned out that the installation program needed Windows 95.
 
The technical support people had no idea that it required Windows 95.
 
Somehow they did not tell the software developers to make installation too run on DOS.

James E. McIntosh
JamesEMcIntosh-Iimme/3Z544AvxtiuMwx3w at public.gmane.org
  

________________________________
| I watched the "crash" from pretty close on in 2002-2003; was doing
| some review work for Wrox back at that time, when they effectively
| imploded.  Around 2000, all kinds of publishers were pushing out crazy
| amounts of stuff, particularly in the technical book arena.
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