RBS seem to have had major technology issues

Robert Brockway robert-5LEc/6Zm6xCUd8a0hrldnti2O/JbrIOy at public.gmane.org
Tue Jun 26 01:33:34 UTC 2012


On Mon, 25 Jun 2012, Dave Cramer wrote:

> Well high availability as they sell it is a myth. It is extremely
> difficult to test all the possible scenarios.

The thing is HA isn't just about systems, it is also about processes. 
Banks used to have very good processes and while this won't ever prevent 
outages it did make them quite unusual.  The emperical data suggests to me 
that bank system failure rates, while still very low, are increasing. 
This is troubling to me since an outage of a large bank could have very 
widespread knock-on effects.

Cheers,

Rob

> On Mon, Jun 25, 2012 at 9:04 AM, Robert Brockway
> <robert-5LEc/6Zm6xCUd8a0hrldnti2O/JbrIOy at public.gmane.org> wrote:
>> On Mon, 25 Jun 2012, William Muriithi wrote:
>>
>>> Wonder if any other bank have had such an extensive outage, apparently
>>
>>
>> Other banks have certainly had serious outages in recent years.  One of the
>> Big Five banks (RBC?) had a serious outage a few years ago which left people
>> briefly unpaid.  Similarly, a couple of Australia's "Big Four" banks have
>> had brief outages in recent months (IIRC).
>>
>> Banks used to be bastions of highly available redundant systems.  I wonder
>> if times are changing.  If a bank is too big to be allowed to fail then
>> perhaps it is also too big to be allowed to have an outage :)
>>
>> Cheers,
>>
>> Rob
>>
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Email: robert-5LEc/6Zm6xCUd8a0hrldnti2O/JbrIOy at public.gmane.org		Linux counter ID #16440
IRC: Solver (OFTC & Freenode)
Web: http://www.practicalsysadmin.com
Director, Software in the Public Interest (http://spi-inc.org/)
Free & Open Source: The revolution that quietly changed the world
"One ought not to believe anything, save that which can be proven by nature and the force of reason" -- Frederick II (26 December 1194 – 13 December 1250)


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