Rogers goes Linux Hostile

[Alejandro Imass]

On Mon, Jul 9, 2012 at 10:53 AM, Stephen <stephen-d-bJEeYj9oJeDQT0dZR+AlfA at public.gmane.org> wrote:
> I have been getting intermittent packet loss and called Rogers. It was a 15
> minute wait so I tried their Live Agent.
>
> You have to be using Windows or a MAC so I used my Windows laptop.
>
> And you have to connect directly from your modem to your computer. So I had
> to kill my first connection, change the wires and connect again.
>
> I inquired about people who run Linux and I was advised that they had to use
> Windows or a MAC to get support.
>

Most ISPs are like all over the world, not just here. But Rogers blows
in every sense. I wouldn't use them even if they gave me Internet for
free.

> My guess is this Live Agent is a way for Rogers to conceal the heavy accents
> of their support staff from their customers.
>

>From what I've heard, the majority of Rogers' staff are not even
employees, so what do they care.
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