[OT] Email from my domain goes to Hotfile junk

[Alex Gabriel]

You can obviate this issue by using the SMTP server of your host as long as they've opened port 587 (the common port 25 alternate).

This isn't blocked by Rogers (I use port 587 to send through my provider and use Rogers for Internet), so it ought to work for you.

Check with your host to determine if they allow traffic on ports other than 25, as this is commonly blocked by ISPs for sending mail to servers outside their control.

I agree that the likely cause for the problem is likely the mismatch between your SMTP server IP and the MX record for the domain, if one exists.

Does this happen only with Hotmail? If not, it may be something in the message headers themselves causing the filters at Hotmail to tag your messages as bulk.
Sent from my BlackBerry device on the Rogers Wireless Network

-----Original Message-----
From: Andrej Marjan <andrej at marjan.ca>
Sender: owner-tlug at ss.org
Date: Mon, 27 Feb 2012 21:49:26 
To: <tlug at ss.org>
Reply-To: tlug at ss.orgSubject: Re: [TLUG]: [OT] Email from my domain goes to Hotfile junk

On Mon, Feb 27, 2012 at 8:48 PM, Stephen <stephen-d at rogers.com> wrote:

> I have had a number of models experience trouble in receiving email from
> my domain dawsonsphotography.com
>
> I use an inexpensive shared host, but the smtp server I use is actually
> rogers.
>
> It is routed by hotmail into their junk folder.
>
> Is there anything that I can do to make this less likely?
>

My wild guess is that it has something to do with SPF or DomainKeys or
whatever the current preferred system is. Essentially, the Rogers SMTP
server isn't the sanctioned/properly registered SMTP server for your
domain, so your email is considered far more likely to be spam these days
because your email domain and the server don't match. I don't know if it's
possible to designate their server appropriately without their involvement.

You could try using your web host's SMTP server. Presumably they've already
set things up correctly for you.

Or wait for a mail admin to reply...

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