war story (spoiler: dying power supply takes disk drive with it)

[D. Hugh Redelmeier]

| From: D. Hugh Redelmeier <hugh-pmF8o41NoarQT0dZR+AlfA at public.gmane.org>

| But I'm mad.  I think that Antec should have recalled the power supply
| when they knew of the bad capacitor problem.  (I haven't broken the
| PS's seal so I'm not sure that this is a bad cap problem.)  Time for a
| class action suit.  But I'm lazy.

Antec support says:

- out of warranty -- we don't care

- bad caps problem shows up within 6 months; since this is 5 years,
  cannot be bad caps

- since TVS blown in only one drive, probably the drive broke the
  power supply, not the other way around

  [That's foolish.  Power supplies can survive shorts on 12V rail.
  Example: the replacement drive survived being connected to the
  drive with no problem, multiple times.]

I find this quite unsatisfactory.
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