OT: Teksavvy Cable (installed)

meng meng-R6A+fiHC8nRWk0Htik3J/w at public.gmane.org
Sat Aug 21 14:43:17 UTC 2010


Hi

Just an update for those who may be interested.
Thanks again to those who replied to my original post.

After 4 re-submissions of my order from Teksavvy to Rogers,
a tech showed up unannounced at my front door, at 8:45 this morning.
By 9:05am, I was up and running.
I later found out, Rogers had informed Teksavvy yesterday that the tech was scheduled on site today, but Teksavvy did not inform me.
I had waited in vain, 8am-11am on Wednesday, as instructed.

>From my experience and some complaints on the web, it seems that the activation/installation process is a mess.
I was informed by Teksavvy support that communication between Teksavvy and Rogers is via email.
I hope that the issues with the activation/installation process are resolved soon.
I have been a Teksavvy DSL user for years and recommend them.

However, cable is a new service with them and so I recommend keeping your existing service while Teksavvy cable is installed.
At least, I'm doing so; of course YMMV :-)

Cheers

Meng
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