Still fighting against telco's limiting other ISP

Madison Kelly linux-5ZoueyuiTZhBDgjK7y7TUQ at public.gmane.org
Thu Sep 24 17:51:40 UTC 2009


S P Arif Sahari Wibowo wrote:
> Just got this from TekSavvy:

Here is my message I just sent. Please, everyone, send a message!

Madison

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Dear Sir/Madam

I am a small business owner in Oakville, ON, with hosting services in 
Toronto, ON. To manage costs, I run nightly backups from my servers to 
my home. This helps me keep costs down lets me stay competitive in an 
already tight economy.

After nearly ten years of being a customer of Bell Sympatico, I got so 
fed up with their terrible support that I decided to show my 
dissatisfaction by taking my business elsewhere. I now support another 
small ISP in Toronto who in turn supports me and my business.

When I canceled my service, the Bell CSR told me directly that they were 
not throttling my Internet service and that is was the resellers who 
were throttling me. When I recently had trouble with my line, I had to 
have Bell out to my home several times. To this day, over a month later, 
the problem is not resolved. I've had three of the several technicians 
tell me, off the record, that Bell instructs them to do as little as 
possible to help the customer's of resellers.

If the recent CRTC decision on essential services goes through, this 
same company will have the opportunity to shut down competition. They 
already do what they can to hurt their resellers and they can NOT be 
allowed to have more power over their competition. They will hurt 
Canadian business! The level of service will fall and prices will rise 
unchecked. Competition between Rogers will not be enough. They will 
inevitably come up with nominal service plans with only a modest 
pretense of competing.

Look at how much better cellular service and pricing is since the new 
providers have been allowed to come online. A CRTC ruling to 
*strengthen* competition is already desperately needed in Internet 
telecommunications. The current direction of the CRTC will instead harm it.

Ontario and Canada in general no longer can compete in manufacturing and 
other traditional markets like we once did. Our future is in our ability 
to manage, create and share knowledge. Without a strong, competitive and 
OPEN telecommunications network, we will not be able to compete with the 
likes of Japan, Taiwan, Korea and the United States. Even the new USA 
government had come to appreciate the importance of Net Neutrality with 
regard to being competitive in the new economy.

Unless the CRTC begins supporting Net Neutrality and real competition, 
Canada will fall behind and become more irrelevant. Please do what you 
can to prevent this from happening. The Canadian economy needs all the 
help it can to return to it strong position and unfettered Internet 
access is critical.

Please write to tell me what your position will be.

Sincerely,

Madison Kelly,
Alteeve's Niche!
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